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Fire TV Remote Troubleshooting
Troubleshooting Steps for Fire TV Remote Issues
Are you experiencing issues with your Fire TV remote? If your remote is not working correctly, follow these troubleshooting steps:
1. Check the Batteries
Ensure the batteries in the remote are fresh and properly inserted. Remove the batteries, wait one minute, and then reinsert them.
2. Power Cycle the Fire TV
Unplug your Fire TV from the power outlet and HDMI input. Wait 60 seconds, then plug it back in.
3. Reset the Remote
Locate the "Settings" menu on your Fire TV screen. Using the buttons on the remote, navigate to and select "Settings," then "Controllers & Bluetooth Devices." Select "Remote" and click on "Forget Remote." Then, press and hold the "Home" button on the remote for 10 seconds to pair it again.
4. Pair a New Remote
If the above steps do not resolve the issue, you may need to pair a new remote. Follow the steps in the "Settings" menu as described in step 3, but select "Add New Remote" instead of "Forget Remote."
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